PETALING JAYA: The high readings on 60-year-old Jurgen Knobel's new digital electricity meter are “accurate”, Tenaga Nasional Berhad (TNB)clarified.
The utility company also claimed that Knobel, whose plight was highlighted in The Star on Monday, has been under-charged for the past 10 years due to “inaccurate” readings on his previous analog meter.
Knobel complained that he had been billed a minimum RM1,400 per month on electricity charges ever since he changed his old analog meter to the new digital one.
The dog breeder claimed that he had never been charged more than RM300 a month prior to that.
Closer look: Knobel watching a TNB technician installing an additional electric meter at his house in Petaling Jaya.
“TNB inspected the existing meter at Mr Jurgen Knobel's residence today and found that the meter is in good condition and giving accurate reading,” said TNB corporate affairs vice-president Adelina Iskandar in a statement yesterday,
“This meter replaces the previous one, which was 10 years old, and gave inaccurate readings. In other words, the previous meter under-registered Mr Knobel's actual consumption.”
Adelina said Knobel's bill, which shot up to as high as RM2,014 on March 7, was accurate and reflected his actual power consumption.
When contacted, Knobel said he was still unhappy with TNB's explanation and insisted that his electricity consumption was not that high.
Why so high?: Knobel showing the bill and memo to cut electricity at his house in Petaling Jaya yesterday.
“An electrician friend of mine calculated the maximum capacity of all the electrical appliances at my house and said they won't incur more than RM1,000 if I used them all non-stop,” he claimed.
TNB had also sent a team of electricians to Knobel's residence here yesterday to fix an extra meter to run concurrently with the existing meter.
“They told me they want to compare the readings to prove the existing meter is accurate,” said Knobel.
“I will wait and see.”